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This page explains, in a general and readable format, how UpRework may collect, use, protect, and share information when customers and service professionals use the platform.
Legal documents should still feel readable. This page is designed to be easier to review while remaining useful for your service platform.
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We may collect account details such as your name, email address, phone number, and profile information when you register or book services.
Provider and company accounts may also include business details, service listings, gallery images, payout preferences, and communication history.
We may collect usage information such as page visits, booking actions, device data, and interactions that help us improve the platform experience.
We use your information to create and manage accounts, process bookings, support conversations, and deliver platform features.
Information may be used to improve safety, reduce misuse, personalize the experience, and provide support when problems arise.
We may also use limited contact details to send service-related messages such as booking updates, password resets, and account notices.
Relevant booking information may be shared between customers and providers so services can be scheduled and fulfilled properly.
We do not sell personal information as part of the platform experience described on this site.
We use reasonable technical and operational safeguards to help protect stored information, though no online system can guarantee absolute security.
You may review or update profile details from your account where those controls are available.
You may contact support if you need help with account access, correction requests, or questions about platform data handling.
Continued use of the platform after policy updates may mean you accept the revised terms, so we recommend reviewing this page periodically.